Frequently Asked Questions
Everything you need to know about your Prime Bites experience
What are your standard shipping times?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened items for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal to monitor your delivery in real-time.
Do you offer international shipping?
Yes, Prime Bites ships to over 50 countries. Shipping costs and delivery timelines vary by destination and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do you ensure product freshness?
Quality is our priority. All perishable items are packed in temperature-controlled packaging and shipped via priority methods to ensure they arrive in perfect condition.